Frequently Asked Questions

Who is Jacqueline Zinetti?

Jacqueline Zinetti leads Off Leash K9 Training Northern New Jersey as Head Trainer, bringing a wealth of expertise and a proven track record of success. With over 200 verified Google reviews and multiple professional K9 titles, Jacqueline is recognized for her excellence in K9 behavior training. Her programs have positively impacted countless families, delivering transformative results and fostering lasting change through her dedication and skill.

Who is Jacqueline Zinetti?

Jacqueline Zinetti leads Off Leash K9 Training Northern New Jersey as Head Trainer, bringing a wealth of expertise and a proven track record of success. With over 200 verified Google reviews and multiple professional K9 titles, Jacqueline is recognized for her excellence in K9 behavior training. Her programs have positively impacted countless families, delivering transformative results and fostering lasting change through her dedication and skill.

Why do dog owners trust Jacqueline as their go-to dog trainer in New Jersey?

People trust Jacqueline Zinetti because of her extensive experience, proven results, and professional accolades.  Her ability to transform the lives of countless families and their dogs speaks to her dedication, skill, and passion for what she does. We highly recommend reading our Google reviews line by line to truly understand the impact Jacqueline can have and what it means to have her on your side.

Loved by her clients:

“What a great experience! As a first-time dog owner, I was really nervous about leaving my puppy Louie for three weeks—especially with him wearing an E-collar. But Jacqueline was so compassionate and understanding. She knew exactly how I felt and made sure to keep me updated with frequent pictures, videos, and great communication throughout the entire process.”

Lisa Cascio
Client

“We sent our dog Otis to train with Jacqueline for three weeks, and he came back truly transformed! Otis not only learned so much during his time with her, but he also clearly enjoyed the experience. Jacqueline created a positive, structured environment where he could thrive, and it’s obvious how much she genuinely cares about the dogs she trains and their long-term success.”

Gabby Foreman
Client

“Jacqueline was amazing! At first with doing all of the boarding for our dog Laney, we were nervous about it all and really didn’t know how to feel about it. But getting to meet with Jacqueline and have her lay out the details and reassuring us how it’ll go put us at ease. Before the training it felt hopeless with our dog reacting to everyone and everything negatively, she was scared and had no confidence. I can truly say that has changed completely for the better after Jacqueline’s training! After a bunch of patience and hours of hard training on her part, our pup Laney has a new found confidence, and so do we! We couldn’t be more happier with the turn out and Jacqueline couldn’t be more helpful still even after the boarding, always there to answer questions if needed. She’s changed our dogs life and in return changed ours as well. Thankyou Jacqueline, Laney is happier than ever and we can’t wait to have more adventure and memories with her.”

Zach Whitby
Client

“A Life-Changing Experience with Jacqueline Zinetti Working with Jacqueline was an absolute game-changer for our German Shepherd, Charlie. At three years old, Charlie was already smart and knew basic commands, but she needed a structured outlet for her energy—a “job” to give her purpose. After speaking with Jacqueline on our initial call, we knew she was the perfect fit. She was upfront, honest, and transparent, exactly the kind of guidance we were looking for.

Courtney Richardson
Client

What drives Jacqueline's passion for incorporating healthy boundaries into her training philosophy?

Healthy boundaries are essential in dog ownership because they create structure, build trust, and foster a balanced relationship between you and your dog. Dogs thrive on consistency and clear expectations, and boundaries help them understand what behaviors are acceptable and what’s not. This clarity reduces confusion and anxiety, making your dog feel more secure in their environment.

Boundaries also establish you as a confident and reliable leader, which is crucial for your dog’s sense of safety and respect. Without boundaries, dogs may develop unwanted behaviors like jumping, excessive barking, or even aggression, as they try to navigate the world without clear guidance.

By setting healthy boundaries, you’re not only teaching your dog how to behave but also creating a harmonious household where both you and your dog can thrive. It’s an act of love and responsibility that ensures your dog feels secure, confident, and happy while strengthening the bond you share.

What is the best way to get in touch with you?

The best way to get in touch with us is to complete our questionnaire first. Once submitted, we will schedule a call with you. While you might think you only have a couple of questions, we take dog training very seriously and prefer to take a comprehensive look at each case. Additionally, since we’re always busy training dogs, we want to schedule dedicated time to talk with you. This allows us to learn more about each other and determine if we’re the right fit for your pup’s needs.

What areas of North Jersey do you serve?

We proudly serve a wide range of areas throughout North Jersey, including Bergen County, Passaic County, Essex County, Morris County, and Hudson County. Our professional dog training services are available to residents in towns such as Paramus, Ridgewood, Montclair, Morristown, Hoboken, and surrounding communities. If you’re unsure whether we serve your specific area, please complete our intake questionairre, and we’ll reach out to see if you and your pup are the right fit for our program.

Will you come to our home for an evaluation?

We do not come to your home for evaluations.  After you complete our comprehensive Board & Train questionnaire, we will reach out to schedule an evaluation phone call to determine if you and your pup are the right fit for our program. This call is comprehensive in nature and serves as an evaluation for next steps. It is not a quick 5-minute conversation but rather a detailed discussion to ensure we get to know each other and your pup’s needs. Should you decide to sign up for our program, you will drop your dog off at our training facility in North Jersey on your scheduled drop-off day.

Board & Train FAQ

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What is included in the board and train curriculum?
  • Sit and Down
  • Extended Sit, Extended Down (Pup remains in position while you give eye contact until released)
  • Loose Leash Walking
  • Come on command (outside, off-leash, with distractions)
  • Greeting Manners (not jumping)
  • Door Manners (wait for release when a door is opened – house, car, etc.)
  • Mealtime Manners (not begging)
  • Place (Go to a specific place, i.e., bed or crate)
What is the price of the Board & Train program?

The board and train program is $4,800 and covers basic obedience, on-leash, and off-leash training. For unique or specialized training needs, costs may vary beyond this package.

Do you offer payment plans?

We accept cash, PayPal, and all major credit cards. While you’re more than welcome to use these methods of payment, we do not offer payment plans or installment plans.

How long does the training process take?

Your pup stays with us for 3 weeks.

Is your program really an All-Inclusive Board & Train?

Yes, it absolutely is! Our program includes everything listed under our curriculum, such as basic obedience and off-leash training. Plus, you’ll have Jacqueline on bat line for important or pressing questions after your pup goes home. Unlike some programs that split basic obedience and off-leash training into two separate (and more expensive) offerings, our approach is designed to provide a comprehensive, all-in-one solution that delivers exceptional value and doesn’t sacrifice results.

How many hours of training does my dog receive each week?

40+ hours of training per week.

Do you send follow-up updates during the Board & Train program?

Yes, we do send follow-up updates during the Board & Train program. The frequency of these updates is based on how your pup is progressing through our program, ensuring you stay informed every step of the way.

Where do we conduct post-Board & Train private lessons and semi-private follow-up sessions?

We conduct post-Board & Train private lessons and semi-private follow-up sessions at our climate-controlled professional dog training facility. Sessions take place both indoors and outdoors, depending on weather conditions, to provide a well-rounded training experience. This is also the location for dropoff and pickup.

These sessions MUST be completed within 2 weeks after your pup goes home.

 

How much time per day do I need to train my dog after they come home?

The great thing about this training is that you don’t have to set a specific amount of time aside per day in order to train your dog! We will teach you how to incorporate this training into your daily routine after your dog goes home.

Do you offer a guarantee? What is your cancellation policy?

Yes! We are so confident in this system, that if you are not completely amazed and 100% satisfied during the first lesson, the lesson is free! No questions asked!  

LESSON CANCELLATION POLICY :

We realize that emergencies and other scheduling conflicts arise and are sometimes unavoidable. However, advance notice allows us to fulfill other client’s scheduling needs. Due to our one-on-one, 60-minute sessions, missed appointments are a significant inconvenience to your trainer,  and other clients.

Cancellations with less than 48 hours notice will result in a forfeit of that session.  Notice outside of 48 hours, we would be happy to reschedule your session.  

BOARD AND TRAIN CANCELLATION POLICY:

Life happens!!  Vacation plans change, family emergencies occur… with 2 weeks or more notice PRIOR to your scheduled drop off date, you will receive a full refund.  If cancellation is made after that time period (within 2 weeks of your scheduled drop off date), you will receive a refund minus $250.  We are always happy to reschedule for next available date on the calendar at any time. 

Training Methods FAQ

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What type of dog training methods do you use?
We offer e-collar training and clicker training.
What is an e-collar and how does it work?
An “e-collar” is basically a collar with a stimulation mechanism (similar to an electric fence collar). The collar is controlled by a remote that the handler holds. The remote allows you to maintain full control of your dog for up to 400 yards! Therefore, it gives your dog a lot of freedom and it saves you from worrying about your dog running off! It is not used as a punishment or a “shock” as many people assume, it is simply used as a training device for communicating with your dog. It produces a subtle electrical current between two contact points located on the collar. In the old days this type of collar was used as “shock collar” and many inexperienced dog owners tried to use this device to scare their dog into submission. In the proven training method we teach, your dog is never “shocked into submission” or abused. Unlike a shocking device, the e-collar is used to get the dog’s attention and keep it focused on listening to the handler. It is the equivalents of someone tapping your shoulder to get your attention, or setting your phone on vibrate so it will get your attention when someone is calling you. We teach the dog to listen to those “taps” and that the “taps” mean, “I am trying to get your attention.”

Las Vegas K9 recently switched to using e-collars on their service dogs about two years ago. Shortly thereafter, they took ‘top dog’ and ‘top agency’ at the Western States Canine Trials! Their obedience to the commands became faster, sharper, and instant because the dogs know exactly what is expected of them when given the commands! During the trials, the dogs are not allowed to wear the e-collars!

There is a reason that the top law enforcement agencies, military, and top federal agencies: patrol, detection, and search and rescue dogs are trained using e-collars!

Will the e-collar hurt my dog?
No. During our first meeting we will put the e-collar on your arm and you will feel how mild the stimulation is. We will also stimulate myself with the e-collar to show you that it will not hurt your dog. One common misconception is the e-collar will burn their skin. This is false. Other people think that it is like being shocked with a taser, this is also false. We are dog trainers because we LOVE dogs and we would never do anything to harm them in any way! Furthermore; we would never do anything to a dog, that we will not do myself.
Will my dog always have to wear the e-collar?
No. Your dog will not always have to wear the e-collar. In fact, inside your home, your dog will quickly be listening to your every command without the e-collar on. However, We always recommend putting the e-collar on your dog before you take it outside off-leash. This is due to the fact that you never know what may get your dog’s attention, so, you still want to be able to maintain complete control of your dog. It’s like an invisible leash. We often compare your pet wearing the collar outside to a child wearing a seat belt. Parents drill into their children the importance of wearing a seat belt each and every time they get into a car. That one time the child doesn’t wear the seat belt could be that one time they are in a car accident and a seat belt would have prevented injury. It only takes one time for you dog to see something that really catches their attention and without the collar, you have no way to stop him/her.
Will my dog hate wearing the e-collar?
No! Almost everyone is VERY surprised that they receive quite the OPPOSITE reaction from their dog. When you turn an e-collar on, it beeps. In a very short time, your dog will recognize this “beep” as their collar being turned on. Almost every dog upon hearing this beep, will coming running and sit down in front of you and wait for you to put it on them. Why? Because the dog knows the e-collar means that they are going outside (to run, play ball, be free, etc) AND they know they are going to do training! A bored dog is a destructive dog; a trained/exercised dog is a HAPPY dog. They look forward to their training sessions because it stimulates them and gives them something to do. Imagine being at work on a slow day, the day drags and you feel sluggish. When you are busy, it goes by fast and you are energized! Now imagine a dog with no friends, no Facebook, no television, and no internet. Their only REAL stimulation is the training you give them and their time outside to run, play, and bond with you!
What is clicker training?

A clicker is a small device that makes a distinct “click” noise. This is used to instantly mark the desired behavior. Then, it is immediately followed with a treat! This enables the dog to learn the commands much faster because you are instantly “marking” the correct behavior. In return, the dog knows it has not done what you are asking it to do until it hears the distinct “click.”

At what age can we start e-collar training?

Generally, we do not start e-collar training on a dog until it is at least 6 months old.

What if I have a puppy that is not 6 months old?

If your puppy is not yet 6 months old, you can still complete our questionnaire to begin the process. However, please note that your puppy will need to be at least 6 months old to start training. This ensures they are at the ideal stage for our programs to be most effective.

What breeds do you train?

We have experience training every major dog breed as well as unique and rare breeds. However, depending on the time of year and our capacity, we may not be able to take certain breeds. This is determined on a case-by-case basis to ensure we provide the best possible experience for all of our clients.

What if I have a small dog?
That is fine! E-Collar training works on a dog of ANY SIZE, ANY SHAPE, and ANY AGE (above 5 months).
Will my dog benefit from this training?

Your dog will benefit tremendously! Most behavior problems (biting, chewing, jumping, etc) are based off of a lack of exercise, discipline, and out of boredom! With this training, your dog is receiving top-quality obedience training, which in turn, allows you to give your dog freedom to run around OFF-LEASH and play! So by doing this training your dog is not bored because it is learning and being stimulated, it is running freely off-leash so it is getting exercise, and it is getting obedience/discipline! Not only does all of this greatly benefit your dog, but it also benefits you and your family!

Remember, if you do not employ your dog and give it a job to do (training), it will become self-employed. A self-employed dog will cost YOU money!

ARE YOU LOOKING TO BRING OUT THE BEST IN YOUR PUP?

If you are looking to maximize YOUR dogs natural abilities and have your dog be the best they can be, contact Jacqueline Zinetti, Master Dog Trainer.

Expert training for all breeds, all ages, and all issues.